Terms & Conditions

Terms of Service – FAQ Format

Effective Date: May 27, 2025

We believe that terms of service should not be a confusing document. Below are some frequently asked questions from our users – along with our clear answers. By accessing or using the Zibiya website, you agree to all of the following.

What services does zibiya provide?

We operate an e-commerce platform that allows customers to explore, purchase, and review clothing and lifestyle products. Our service includes website functionality, customer support, shipping logistics, and personalized recommendations.

Who owns the content on your website?

All visual assets, branding, product names, and written content belong to Zibiya or are used under license. You may not reuse, modify, distribute, or reproduce any part of our content without written permission.

Who can use your services?

To shop with us or use interactive features like reviews or wishlists, you must:

• Be at least 18 years old (or have parental consent)
  
• Provide truthful, accurate information
  
• Not violate any local laws using our platform
  

Are there activities that are not allowed?

Yes. You may not:

• Tamper with site code or functionality
  
• Use automated systems to harvest data
  
• Submit false, defamatory, or harmful content
  
• Exploit our services for unlawful purposes
  

Can users submit content or reviews?

Absolutely! You can post reviews or other content related to our products. However, you’re responsible for what you share. We may remove content that we deem inappropriate or irrelevant.

What happens to the content I submit?

By submitting content (photos, reviews, etc.), you give us a non-exclusive, royalty-free license to use, reproduce, and promote that content in our marketing and on our platform.

How do you manage your services?

We work to ensure a seamless experience but may occasionally pause services for updates or maintenance. We reserve the right to suspend or remove user access if terms are violated.

Can my account be terminated?

Yes. We may deactivate or restrict your account if:

• You breach these terms
  
• You misuse or attempt to exploit our platform
  
• Your behavior risks security, fraud, or harm to others
  

Will these terms change over time?

Yes. We may modify these Terms as our business evolves. We’ll aim to notify you when significant updates occur, but it’s your responsibility to review them periodically.

Which laws apply to your Terms?

These Terms are governed by U.S. law, specifically the laws of the State of [Insert State]. Any legal issues will be handled under this jurisdiction.

How do you handle disputes?

We prefer to resolve disagreements informally. If needed, disputes will be handled through binding arbitration, not in court. Both parties waive class actions and jury trials.

What if there’s an error on your site?

Sometimes mistakes happen – pricing, product details, or availability may occasionally be inaccurate. We reserve the right to correct errors and revise or cancel orders if needed.

Is there a disclaimer?

Yes. We offer our site and services “as is,” with no guarantees regarding uptime, accuracy, or compatibility. Use at your own risk.

What are the limits of your liability?

We’re not responsible for indirect damages (like lost profits or data). If we are found liable, compensation is limited to the amount you paid us in the last 30 days.

Will users be responsible for legal issues they cause?

Yes. You agree to indemnify and defend Zibiya against claims or losses that result from your misuse of our services or violation of these Terms.

What about user data?

You’re responsible for keeping your login credentials secure. Refer to our Privacy Policy to understand how we collect, use, and store your personal information.

Will I receive communications from you?

By using our services, you consent to receive electronic communications like order confirmations, newsletters, and policy updates. You can opt out of marketing at any time.

Final Notes

These Terms represent the full agreement between you and Zibiya. If a part of the Terms becomes invalid, the rest will still apply. Our failure to enforce any part doesn’t mean we waive that right later.

Contact Us

Have more questions?
Email us at: support@zibiya.com